Today at lunch I was sitting one table over from a French woman who was speaking on her mobile phone in beautifully accented English (seriously....I love the way French accents sound. My alter ego--the one I imagine myself to be whenever I happen to hit a rough patch--TOTALLY wears 20-eye boots and a leather corset and speaks with a French accent), and I couldn't help but overhear her conversation:
"Yes, I canceled my cable account last month, but I saw on my American Express card that you have just charged me for three more months. I would like you to remove the charges, as I should not be paying for an account that I no longer have............Yes, well, you see, I canceled my account last month and you have charged me for the next three months........No, I do not wish to pay you because I canceled my account...............Yes, you charged me for the next three months................No, I no longer have an account.............................I would like the charges removed.................No, I already canceled my account, I don't need to cancel it again............................"
Five minutes go by wherein the French woman is doing a lot of "yes....uh huh"-ing. And then:
"I canceled my account last month, but you have charged me for the next three months. I would like you to remove the charges, as I should not be paying for an account that I no longer have."
A wise man (or woman??)* once defined insanity as doing the same thing over and over again and expecting a different result. Sometimes, however, that is also the definition of an expat.
*Both Einstein and Benjamin Franklin have been credited with this quote, as has Rita Mae Brown.
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1 comment:
Cable companies are clearly the same everywhere! The same thing happened to me that last time I moved - luckily I had a receipt that said the day I canceled and was able to show them at a Comcast place to get reimbursed... idiots!
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